Conflict Resolution Fundamentals
Event Summary
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This interactive training equips participants with practical tools to navigate conflict, communicate effectively, and navigate high-stress situations in transit and human services environments. Through self-reflection, real-world scenarios, role plays, and group discussion, participants build awareness of their own conflict triggers while practicing inclusive communication, active listening, and empathy. The course emphasizes self-regulation, shared meaning, and common-goal problem solving to reduce escalation and strengthen relationships. Participants leave with concrete strategies they can immediately apply to manage conflict more confidently, professionally, and safely.
**Registration for this training will be open from Monday July 27, 2026, and will close on Monday September 28, 2026. | |
| September 29th, 2026 8:00 AM through 4:00 PM | |
| 3449 Santa Anita Ave.
3rd Floor El Monte, 91731 |
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