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Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.

Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.
Access Services
Quality Service Subcommittee (QSS) Meeting
Date : Aug-15-2019

Time : 10:00 am - 11:30 am
Category : Meeting

QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
Thursday, Aug 15, 2019
10:00 a.m. – 11:30 a.m.

Access Services Headquarters
El Monte Metro Building
Third Floor Council Chamber Room
3449 Santa Anita Avenue
El Monte, CA 91731

Item Item Description Disposition
1 Call to Order
2 Roll Call
3 Approval of Meeting Minutes for May 16, 2019 Action
4 General Public Comment
5 Online Reservations Demonstration and Review Re-visited Presentation/
Discussion (provided at meeting)
6 Recommendations for the Definition and Development of Same-Day Ride/Trips Presentation/
Continued Discussion
7 New Issues Raised Subsequent to posting of the agenda Discussion
Adjournment Action

Access Services does not discriminate on the basis of disability. Accordingly, Access Services seeks to ensure that individuals with disabilities will have an equal opportunity to participate in the range of Access Services events and programs by providing appropriate auxiliary aids and services to facilitate communication. In determining the type of auxiliary aids and services for communication that will be provided, the primary consideration is given to the request of the individual with disabilities. However, the final decision belongs to Access Services. To help ensure availability of those auxiliary aids and services you require, please make every effort to notify Access Services of your request at least three (3) business days (72 hours) prior to the meeting in which you wish to utilize those aids or services. You may do so by contacting (213) 270-6000.


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