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Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.

Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.
Access Services
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Date : Feb-14-2019
Time : 9:30 am - 11:30 am
Category : Meeting
February 2019 TPAC meeting is cancelled. Next TPAC meeting is tentatively scheduled for March 14, 2019.
Date : Feb-19-2019
Time : 12:00 pm - 12:00 pm
Category : Meeting
Tuesday, February 19, 2019 Board Meeting has been cancelled.
Date : Feb-21-2019
Time : 10:00 am - 12:00 pm
Category : Meeting
QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
Thursday, February 21, 2019
10:00 a.m. – 12:00 p.m.

Access Services Headquarters
El Monte Metro Building
Third Floor Council Chamber Room
3449 Santa Anita Avenue
El Monte, CA 91731


  • 1. Call to Order

  • 2. Roll Call

  • 3. Approval of Summary Meeting Minutes for October 18, 2018

  • 4. Welcome/Orientation for New and Returning QSS Members

  • 5. QSS Goals for 2019

  • 6. Transfer Trips

  • 7. Establishment of a Complaints Subcommittee

  • 8. Where’s My Ride (WMR) Update

Date : Feb-22-2019
Time : 11:00 am - 5:00 pm
Category : Community Meeting
Los Angeles Convention Center - West Hall A
1201 S. Figueroa Street, Los Angeles, CA 90015 –1399
Access is located at Metro Booth 845.
Date : Feb-23-2019
Time : 11:00 am - 5:00 pm
Category : Community Meeting
Los Angeles Convention Center - West Hall A
1201 S. Figueroa Street, Los Angeles, CA 90015 –1399
Access is located at Metro Booth 845.
Date : Feb-24-2019
Time : 11:00 am - 4:00 pm
Category : Community Meeting
Los Angeles Convention Center - West Hall A
1201 S. Figueroa Street, Los Angeles, CA 90015 –1399
Access is located at Metro Booth 845.
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02/14/2019 9:30 am - 11:30 am
 
 
 
 
 
02/21/2019 10:00 am - 12:00 pm
02/22/2019 11:00 am - 5:00 pm
02/23/2019 11:00 am - 5:00 pm
02/24/2019 11:00 am - 4:00 pm