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Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.

Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.
Access Services

Calendar/Community Meetings

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Thursday, October 17 2019

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QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
Date : Oct-17-2019
Time : 10:00 am - 12:00 pm
Category : Meeting
QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
Thursday, October 17, 2019
10:00 a.m. – 12:00 p.m.

Access Services Headquarters
El Monte Metro Building
Third Floor Council Chamber Room
3449 Santa Anita Avenue
El Monte, CA 91731


1. Call to Order
2. Roll Call
3. Approval of Meeting Minutes for August 15, 2019
4. General Public Comment
5. The Great California Shakeout Drill
6. “Where’s My Ride” (WMR) Update
7. Customer Relations Overview and Function
8. Recommendations for the Definition and Development of Same-Day Ride/Trips

Calendar/Community Meetings

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Thursday, October 17 2019

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Title:
QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
10/17/2019 10:00 am - 12:00 pm