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Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.

Coronavirus - COVID-19

Your Safety Is Our Priority. In response to the coronavirus (COVID-19) pandemic, Access has taken several proactive measures to help safeguard your health while taking Access, including No Share-Rides and Enhanced Vehicle Cleaning.

To ensure the health and safety of our employees and riders, we are asking that you DO NOT schedule a trip using Access if you have been confirmed to have COVID-19, or are going to a facility to be tested for COVID-19.
Riders are encouraged to follow the Los Angeles County Safer at Home Emergency Order. If you must travel, please follow these guidelines:
• Cover your face while riding Access
• Do not use Access if you are sick
• Cover your coughs and sneezes
• Wash hands frequently with soap and warm water, or use an alcohol-based hand sanitizer.

Starting Monday, May 4th, Access will begin offering limited same day service. For further information on this and other COVID-19 programs, please click on the Coronavirus - COVID-19 Updates link in the Rider Alert Section below.
Access Services

Calendar/Community Meetings

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Community Advisory Committee (CAC) Meeting
Date : Oct-08-2019
Time : 12:45 pm - 3:00 pm
Category : Meeting
AGENDA

COMMUNITY ADVISORY COMMITTEE (CAC) MEETING
Tuesday, October 8, 2019
12:45 pm – 3:00 pm
Los Angeles County MTA
Union Station Room, Third Floor
One Gateway Plaza


1. Call to Order
2. Introductions
3. Review & Approval of Minutes of September 10, 2019
4. General Public Comments
5. Officer Elections
6. Medi-Cal Transportation Campaign/Matthew Avancena
7. CAC Subcommittee Update
8. Conference Room availability for November
9. Member Communications
10. Video Vignettes
11. Reservation Hold Messages/Mike Greenwood
12. Operations Update/Alex Chrisman Information
TPAC-Cancelled
Date : Oct-10-2019
Time : 9:30 am - 11:30 am
Category : Meeting
The October 10, 2019 TPAC meeting is cancelled. The next TPAC meeting is tentatively scheduled for November 14, 2019.
QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
Date : Oct-17-2019
Time : 10:00 am - 12:00 pm
Category : Meeting
QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
Thursday, October 17, 2019
10:00 a.m. – 12:00 p.m.

Access Services Headquarters
El Monte Metro Building
Third Floor Council Chamber Room
3449 Santa Anita Avenue
El Monte, CA 91731


1. Call to Order
2. Roll Call
3. Approval of Meeting Minutes for August 15, 2019
4. General Public Comment
5. The Great California Shakeout Drill
6. “Where’s My Ride” (WMR) Update
7. Customer Relations Overview and Function
8. Recommendations for the Definition and Development of Same-Day Ride/Trips
Board of Directors Meeting
Date : Oct-21-2019
Time : 9:00 am - 11:00 am
Category : Meeting
BOARD OF DIRECTORS MEETING
Monday, October 21, 2019
General Session: 9:00 a.m.
Closed Session: Immediately Following

Los Angeles County Metro Board Room
One Gateway Plaza, 3rd Floor
Los Angeles CA 90012

MISSION STATEMENT
Access Services promotes access to all modes of
transportation and provides quality and safe ADA paratransit
service on behalf of public transit agencies in Los Angeles
County.


  1. CALL TO ORDER
  2. REVIEW & APPROVAL OF MINUTES FROM THE BOARD MEETING ON JULY 15, 2019

Calendar/Community Meetings

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Community Advisory Committee (CAC) Meeting
10/08/2019 12:45 pm - 3:00 pm
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TPAC-Cancelled
10/10/2019 9:30 am - 11:30 am
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QUALITY SERVICE SUBCOMMITTEE (QSS) MEETING
10/17/2019 10:00 am - 12:00 pm
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Board of Directors Meeting
10/21/2019 9:00 am - 11:00 am
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